In a recent set of Tweets (https://twitter.com/aamirkazi60/status/1139408694653800448), our GM Aamir Kazi, @aamirkazi60, raises some very interesting & pertinent questions on the use of Social Media by employees of companies (for brevity I am only reproducing an extract of some of the questions he poses) –
In a recent row of […] the question is- does any organization has the right to spy on any employee’s private life?
Check on our thinking?
Do their employees represent organisations on their social media? What should be the criteria or standard operating procedure while on job?
Does any organisation has any contract letter saying “your social media accounts & personal emails will be checked for foul language and inappropriate content and if found guilty, disciplinary action will be taken against you”- you may lose your job?
My layman’s [non-legal] perspective on this is as follows-
Employers cannot spy on anyone (let’s leave that to our governments 😇)!
Saying that, nothing stops an employer having a clear policy BARRING anyone from using social media, the web and emails for personal use during office hours, unless that’s part of their job responsibility – and appropriate, legal action against the employee if found guilty. Why should an employee use paid, company-time for their personal jolly, regardless of using their own devices or company devices?
Equally, no employee represents an organization on social media, unless specifically authorized to do so…and this is where the viewer of the posts may not know whether it is an official post or not.
If we have to check on employees’ thinking, I think there are official psychometric tests which are normal and can be administered to employees, as long as these are fair and across the entire department or company- without singling out any one employee.
Employees have a responsibility towards their organizations too to ensure their social media actions don’t inadvertently reflect back on their company.
The starting course of action – which I believe to be morally & legally correct – would be for companies to technologically restrict social media & web access on company-provided devices.
How do your companies handle these phenomena?
What is a fair & reasonable policy for companies to tackle this media channel in a growing technology world?
(p.s.- By the way, Aamir’s tweets were personal in nature 😉😏)
I think you, not only, need to have some “balls” (pardon my French please!) but you can’t get emotional.
Definitely, you should be able to take & accept criticism. You would need to accept changes to your “grandiose” ideas and possibly “idealistic” thinking, which may have brought you into this field in the first place.
You need to have a Rhino’s “hide”! We mortals can’t be public representatives.
Your family life is absolutely exposed! Your every action, words (and thoughts!) are at the mercy of the public – you can’t hide behind “having a private life”! Oh no, sireee bob!
You should be able to manage people & meetings (boy, will you have plenty of those!) and be willing to accept conflicting viewpoints & opinions (naturally, the buck stops with you so you have to make the final call).
You will be in 24/7 crisis mode !
You should be able to hold your own in the face of the media, the public, your own colleagues – let alone the opposition.
What other qualities does one need to be a public representative?
I could never be a politician or a public representative… I’m too emotional. Could you???