June 24, 2019
About 50 people have over 26 years of service with our family just at Beach Luxury Hotel (not counting our other hotels) – NINE of whom have been with us for over 40 years!
Why would someone choose to work for 50% of his or her LIFE with one family !?
Our family’s CORE philosophy stems from my grandfather’s, late Dinshaw B Avari, life & upbringing. Born in 1902, studied in the Petit Orphanage in Bombay, gave tuitions to support his & his siblings educations, my grandfather was truly a self-made man.
He always taught my parents & us – “Your father was born with a Silver spoon in his mouth; and you’ll are born with a ‘golden’ spoon! Never forget your roots – never forget what it took to give you your current lifestyle & education”.
That has always been front & center of our upbringing and in our children’s upbringing- respect, tolerance, loyalty, trust, compassion (to name a few) are the cornerstone of our relationships with people. We have learnt that the very Foundations of our Group are our people.
Who will provide our people with a social & personal safety net if not us? Definitely not our governments! Laws provide for regulatory salaries, end of service benefits and the like – but if we don’t look after our own people in more ways, where’s the humanity our grandfather gave & taught us?
… And to answer my initial question above, it’s because I believe our people have the same level of trust in us that we will look after them when the time comes.
June 17, 2019
In a recent set of Tweets (https://twitter.com/aamirkazi60/status/1139408694653800448), our GM Aamir Kazi, @aamirkazi60, raises some very interesting & pertinent questions on the use of Social Media by employees of companies (for brevity I am only reproducing an extract of some of the questions he poses) –
In a recent row of […] the question is- does any organization has the right to spy on any employee’s private life?
- Check on our thinking?
- Do their employees represent organisations on their social media? What should be the criteria or standard operating procedure while on job?
- Does any organisation has any contract letter saying “your social media accounts & personal emails will be checked for foul language and inappropriate content and if found guilty, disciplinary action will be taken against you”- you may lose your job?
My layman’s [non-legal] perspective on this is as follows-
- Employers cannot spy on anyone (let’s leave that to our governments 😇)!
- Saying that, nothing stops an employer having a clear policy BARRING anyone from using social media, the web and emails for personal use during office hours, unless that’s part of their job responsibility – and appropriate, legal action against the employee if found guilty. Why should an employee use paid, company-time for their personal jolly, regardless of using their own devices or company devices?
- Equally, no employee represents an organization on social media, unless specifically authorized to do so…and this is where the viewer of the posts may not know whether it is an official post or not.
- If we have to check on employees’ thinking, I think there are official psychometric tests which are normal and can be administered to employees, as long as these are fair and across the entire department or company- without singling out any one employee.
Employees have a responsibility towards their organizations too to ensure their social media actions don’t inadvertently reflect back on their company.
The starting course of action – which I believe to be morally & legally correct – would be for companies to technologically restrict social media & web access on company-provided devices.
How do your companies handle these phenomena?
What is a fair & reasonable policy for companies to tackle this media channel in a growing technology world?
(p.s.- By the way, Aamir’s tweets were personal in nature 😉😏)
June 14, 2019
According to “https://study.com/academy/lesson/what-is-government-definition-role-functions.html#transcriptHeader”, “Government, …, is the authority that sets rules for a society, helps its members relate to one another and to others, and keeps it running smoothly, securely, and peacefully”.
I, alongwith 6 billion others, will have 6 billion & 1 reasons on what a government’s role is in society.
… But, why do we exist? Why are we living? Why did “societies” and “cultures” crop up?
It is for the promotion of general welfare of those societies & cultures. That’s what should be the purpose of any government and NOT a 20, 30, 40-page manifesto of the “ideal” society!!! How much of these manifestos actually materialize in your country?
There is NO perfect society or government by a long shot. However, I feel the county which comes closest to this 1-point “ideal” is Singapore! The country has remained neutral; it looks after it’s citizens and residents; and their education & health policies are almost second to none!
If all governments, including here in Pakistan, were to use this one-point agenda (general welfare of its citizens) as it’s rallying call, I think all policies – domestic or international – would correctly flow from this.
Like Star Trek, eventually, the quest for the human race should be furthering “knowledge” and what humanity can eventually develop into!
June 6, 2019
People say there are only two finite things in this World- however, I believe there’s only one … DEATH. Many of you may not agree but I do believe DEATH is the only certainty in the whole world. Everything else is your destiny … and what you make of your life.
William Somerset Maugham’s last play, “Sheppey”, tells the story of Sheppey, an hairdresser, who believes he is a lucky man. Maugham ends the play with an old Arabic Fable, where “DEATH” visits Sheppey; and in reply to Sheppey, tells the story of a merchant in Baghdad trying to escape death. (source: https://en.wikipedia.org/wiki/Sheppey_(play)). Jeffrey Archer’s very first chapter, titled “Death Speaks” in his book “To Cut a Long Story Short”, requotes this very Fable.
Whatever our life and however good or evil we’ve lived it, in the end we just cannot escape the ONE certainty life has in store for us – our own DEATH.
We may be terminally sick, a building may fall on us, die in a war or an earthquake swallows us – nothing is by accident. This was our fate, with the time and place written.
The only measure of comfort we may be able to get out of this certainty is how we die – the more violent, harder or painful may very well be a factor of how we lived our life.
So next time someone “good” dies – whether at a young or old age – I will try not to blame the so-called “cause” of the death or go in for a “blame game”; but look introspectively and try to reconcile that the person’s time had arrived. Don’t blame yourself, nor the opposite person, nor the circumstances surrounding his death – this was meant to happen, at the time it happened and in the place it happened.
That’s all there is to it!
May 30, 2019
In the 1980s, my two friends – #Shahrukh & #Shahveer – and I decided we’ll be on time for every party. Guess what happened … we were the only three there at the appointed time! What a riot … even the hosts weren’t around.
On average, we only have 657,000 hours in our lifetime – so why WHY NOT MANAGE TIME BETTER!?
Amongst my many idiosyncrasies, I hate being late and I hate waiting for latecomers – I get irritated; it vexes me (I love that term 😊); and it truly gets under my skin.
A close relative has an uncanny ability of turning up at a party just when the food is coming out or a minute earlier. There has NEVER been a time when he has to wait for the food 😊.
Another close relative just cannot be at an appointment on time – even for his departing flight! The one time I decided to trick him into going earlier by saying the flight was leaving 30 minutes earlier, was the only time he got to the airport on time … and the flight was delayed! IRONY!!!
So what can one do-
- Try putting your watch forward 15 minutes? However, your internal clock will smarten up almost immediately and you’ll know you have the additional 15 minutes available- and you’re back to square one;
- You can have your partner nag the hell out of you to get out in time;
- Your secretary can keep calling to pester you to go on time:
… OR, you can realize you only had 657,000 hours available (on average) in your lifetime – before the reaper comes calling – so make the most of it and DON’T BE LATE!
(Incidentally, we couldn’t fight the party system and Shahrukh, Shahveer & I were forced to (in the words of others) stop this ‘ridiculous’ behavior! 😊).
May 22, 2019
The most hyped concept since the last decade – and growing ever stronger – has got some amazing advantages and strengths-
- It’s brought old friends, & “flames”, together!
- It acts as a mass “alerts” & warnings medium.
- Sharing of experiences, travels, musings, ideas and what-not!
- It’s characteristic of being such a positive influencer on one’s actions and thoughts!
- …and so many other advantages each of us have individually experienced.
However, we have witnessed it’s negative side too ☹ –
- Creating a negative influence and perception- and thereafter a mass “conversation” where none should have even existed.
- The times when people have falsely posted a [perceived] negative experience about one of our hotels- when that’s not been the factual case.
- The power of sharing a negative post without giving a chance to the party to first explain themselves.
- How a post goes viral with, and by, people who have no knowledge of the events or experiences mentioned.
- Once posted, the damage is done – to try to extricate yourself from that or explain your side of the story is too late. The damage done to the affected party can be very severe, cruel and unnecessary.
- The problem is that the influencer sets the negative tone and content without giving the party a chance to explain their side of the story.
I believe the modus operandi is very simple-
- Never post negative on social media about another party (see qualification below);
- I have taken up my problems directly with the other party – and even if they can’t solve the problem, their explanation is enough to clear the air.
- On a one-to-one basis, first give the other party a chance to explain their point of view, any compulsions or limitations and, even, solutions. Why take it on social media without first communicating with the party causing grief?
- Lastly, if – and only if – your experience with the party is still so bad, would you even consider going onto social media.