The Sins of Social Media!

(Photo Credit- https://www.digitalvidya.com/blog/impact-of-social-media/)

May 22, 2019

Social-Media

The most hyped concept since the last decade – and growing ever stronger – has got some amazing advantages and strengths-

  • It’s brought old friends, & “flames”, together!
  • It acts as a mass “alerts” & warnings medium.
  • Sharing of experiences, travels, musings, ideas and what-not!
  • It’s characteristic of being such a positive influencer on one’s actions and thoughts!
  • …and so many other advantages each of us have individually experienced.

However, we have witnessed it’s negative side too ☹ –

  • Creating a negative influence and perception- and thereafter a mass “conversation” where none should have even existed.
  • The times when people have falsely posted a [perceived] negative experience about one of our hotels- when that’s not been the factual case.
  • The power of sharing a negative post without giving a chance to the party to first explain themselves.
  • How a post goes viral with, and by, people who have no knowledge of the events or experiences mentioned.
  • Once posted, the damage is done – to try to extricate yourself from that or explain your side of the story is too late. The damage done to the affected party can be very severe, cruel and unnecessary.
  • The problem is that the influencer sets the negative tone and content without giving the party a chance to explain their side of the story.

I believe the modus operandi is very simple-

  1. Never post negative on social media about another party (see qualification below);
  2. I have taken up my problems directly with the other party – and even if they can’t solve the problem, their explanation is enough to clear the air.
  3. On a one-to-one basis, first give the other party a chance to explain their point of view, any compulsions or limitations and, even, solutions. Why take it on social media without first communicating with the party causing grief?
  4. Lastly, if – and only if – your experience with the party is still so bad, would you even consider going onto social media.

 

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